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Q. Can I edit my buttons as a single unit rather than individually?

Yes. You can access the Button Bar editor in one of two ways. Either hover just outside of one of the buttons on the bar you wish to make changes to and click to edit the buttons as a group, or click on the button as you normally would to open the Graphic Editor. There will be a button available in the Graphic Editor to open the Button Bar editor.

Q. Can I get a domain name for my 350pages site?

Yes. For a small fee paid annually, you can register a domain name through 350pages. From your 350pages control panel, click on the My Details button. You should see a list of subscriptions that you can sign up for on the left hand side of the screen. Find the domain description and click the appropriate Buy button, then follow the prompts to register your domain.

Q. Can I use my own domain name with 350pages?

You can transfer your own domain in for us to administer with your website. It costs the same as registering your domain fresh with 350pages. Please contact the customer support team for more assistance with transfering the domain to our service.

Q. How can I edit an object on my page?

Simply click on an object or hover your mouse pointer over the object and click on the Edit button in the Object Menu that appears. Every type of object on the page has its own editor. Click on the question mark in the editing window for specific help on that editor.

Q. How can I insert an object on my page?

There are 2 ways to insert a new object on your page:

1. Hover over an object on the page to see the Object Menu, then select ‘New’. Select the type of object and whether you want it positioned before or after or to replace the item that you had initially selected. Using this method will link the new object to the existing one so that it will always be in the selected position regardless of any changes in the browser size.

2. Select the New Object icon on the Page Control menu then select the type of object you require. You can drag the object into any position that you desire as it is in free format mode.

Q. How can I move my objects freely around the page?

To be able to drag and drop an object on your 350page, you need to set the object to "Floating" status. Hover over the item in the editor and click on the Object Properties button from the menu (second button along). Check the "Floating" box and click Save. You can now hold down the mouse button on this item to drag it to a different area of the screen. You can also resize the object by holding down the mouse button on the purple button.

Q. How can I delete an object on my page?

To delete an object on your page, hover the mouse pointer over the object you wish to remove, and then click on the Delete button from the Object Menu. A window will appear asking you to confirm whether you wish to delete the object or not. Please note that the object cannot be restored once it has been deleted. Any changes made to your page will be reflected immediately.

Q. What’s that strange number alongside the colors in the Graphics Editor?

This is for the more advanced users who wish to select a very precise color. It is the RGB reference number for that color. Advanced users can enter an RGB or HEX number for any particular color. Users can also enter the name of the standard web colors, eg green, scarlet, purple.

Q. What are the lettered squares inside the color picker for?

These allow you to fully customize your colour based on the RGB and HSV values. Simply clicking the R,G,B,C,M or Y will add more red, green, blue, cyan, magenta or yellow to your color.  The S, V or H will increase or decrease the saturation, brightness, or hue in the color. At any time you can undo each step or completely reset the color back to the original.

Q. Why does the text on my graphic button overflow off the end?

If your text is overflowing the edges of a graphic, then you will need to increase the maximum possible width of the graphic. Click on the Effects tab in the graphic editor and increase the maximum width size. If you feel this makes your graphic too big, then try reducing the size of the font instead.

Q. How do I make my webpage live?

You need to publish it. If you’re in the Page Editor, simply click on the Done button (the big tick mark) on the Page Control,  name your page, click on the Publish checkbox and then click on Save. If you’re in the File Manager, click on the Publish button of the page to automatically publish it. If for any reason you want to remove the page from the web, click on the Publish button to automatically unpublish it.

Q. How can I tell if my files are published?

In your File Manager, files that are published will have a check in the box under the Pub column of your filelist. Published files will also have a link to them under the Type column.

Q. Why did these objects disappear from my page after I moved/renamed/deleted a file in my File Manager?

Webpages are separate from the other objects in your File Manager. When you create a webpage, the webpage needs to know where the objects used are so that it can display them. After a webpage is created, if these objects are moved or renamed or deleted, the webpage won't be able to find them and so the objects will disappear. To solve this, you can either move or upload the file back to its original state, or edit the webpage to accomodate for the changed state of the object.

Q. Can I remove the adverts from my page?

350pages free service is supported by advertisments, but you can remove these by subscribing to either one of our paid services. From your 350pages control panel, click on the My Details button. You should see a list of subscriptions that you can sign up for on the left hand side of the screen. Find the description and click the appropriate Buy button. Follow the prompts to submit your card details.

Q. I purchased the paid service, but I still have the adverts on my page!

To remove the adverts from your page once you have purchased the service, go to your File Manager and republish your pages. This will remove the adverts from your published website.

Q. How do I undo my changes?

You can end your current session without saving by going to the Done button (the big tick mark) on the Page Control, and then clicking on the Abandon tab. This will ensure that any work you’ve done in that session will not be saved, and that the page will be in the same state as it was before you started work on that particular editing session.

Q. Can I tweak and alter my photos with 350pages?

The 350pages photo editor allows you to change many aspects of the photos you have already uploaded. Click on the photo to edit it within your page or from the 350pages control panel to open the photo editor.

Q. How do people find my site through the Search Engines?

Go to the Page Properties option in the Page Control to set all the information required by the search engines, eg title, descriptions and keywords. You can then submit your webpages to the Search Engines. This will ensure that your website is listed so that potential visitors can find you.

Q. I don’t have the time - can you create my site for me?

We have a professional web design service called the Timesaver, where we will professionally design and create your website in 350pages. We then pass it to you  so that you can make future changes yourself. For more information and a quote, click on the Professional Web Design button within your 350pages Home page.

Q. Can I add my own HTML?

Yes. In the text editor, click on the HTML tab and insert the HTML into the box that appears. We have a range of add-ons for your site that you can use available from the other Library pages. Simply click on the Home button on this page to see that list. Please remember that incorrect use of HTML can cause unexpected and/or damaging effects to a page, so it is best to make a copy of your page from your File Manager before you experiment with HTML.

Q. Where can I see the latest updates for 350pages?

There are two places. In the home page of your 350pages control panel on the right hand side of the screen, or at blog.350.com. All the latest updates and news are published to these locations.

Q. Where can I get more detailed help for…?

If your query isn’t answered here, then you can get more help on a particular topic by clicking on the question mark in any editing window for specific assistance on how to use that facility. Alternatively, there are also Quick Guides and a Tutorial available from the Information Library, which can be accessed from your 350pages Home page.



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